Yes, our drivers undergo comprehensive training, including CPR/AED and First Aid certification. In addition, they receive advanced training conducted by licensed paramedics to ensure they can provide appropriate assistance during transportation.

Absolutely, we encourage you to share any special needs, requests, or instructions when booking your ride. We are committed to making your transportation experience as comfortable and convenient as possible.

To ensure the smooth provision of our services, we kindly request a pre-authorization letter from your insurance provider. We highly recommend reaching out to our support team for a brief conversation to address any uncertainties and assist with any queries you might have.

Regarding Medicaid, it’s necessary to get in touch with your designated broker. You can contact your Medicaid broker using the official phone number registered in your locality.

Yes! Frequent Travelers complete five (5) round trips and get 50% off a one-way trip!

In addition to competitive rates, we also offer “Special Discounts” for customers who need to book recurring trips. Please contact our team for details

Booking a ride with us is easy. You can either call our booking line at (832) 795-7674 or fill out our easy online form. Provide us with your trip details, and we’ll promptly contact you to confirm your booking and discuss payment options.

We place a strong emphasis on vehicle safety and cleanliness. Our fleet is meticulously maintained and sanitized, adhering to the highest standards. Furthermore, our vehicles are ADA compliant and equipped to ensure passengers’ safety. Additionally, our drivers strictly follow safety protocols to ensure passenger security.

Yes, we understand that medical appointments and treatments can happen at any time. We offer flexible scheduling and can provide transportation services around the clock, including evenings and weekends.

Non-Emergency Medical Transportation (NEMT) refers to a specialized transportation service designed for individuals who do not have a medical emergency but require assistance getting to and from medical appointments, treatments, or healthcare-related destinations.

Our commitment to safety, reliability, and compassionate service sets us apart. With a team of trained professionals and a dedication to exceeding customer expectations, we aim to provide a superior NEMT experience.

We primarily serve the Katy and West Houston areas, along with surrounding communities. Our goal is to ensure that our clients have convenient access to healthcare transportation in these regions.

Our services are available to anyone who needs safe and reliable transportation. We provide services to medical appointments, hospitals, clinics, rehabilitation centers, and other healthcare facilities. This includes ambulatory individuals as well as those who use wheelchairs or have mobility challenges.